Shipping Policy
Shipping Policy
Effective Date: January 1, 2025
Shipping Locations
PoochiGroomi currently ships worldwide, subject to availability and shipping restrictions.
Processing Time
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Orders are processed within 1–3 business days
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Orders are not processed or shipped on weekends or holidays
If we are experiencing a high volume of orders, processing may be delayed slightly.
Shipping Time
Estimated delivery times:
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United States: 7–15 business days
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International Orders: 10–25 business days
Delivery times may vary depending on location, customs clearance, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout and may vary based on location and order size.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking information to update.
Customs, Duties & Taxes
PoochiGroomi is not responsible for customs fees, import duties, or taxes imposed by your country. These charges are the customer’s responsibility.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at: