FAQ
PoochiGroomi Frequently Asked Questions
About the Product
What is the Poochi Groomi product?
Poochi Groomi is a pet grooming tool designed to remove loose hair while gently massaging your pet. It helps reduce shedding and keeps your home cleaner.
How does the grooming tool work?
The soft silicone bristles catch loose fur as you stroke your pet, making grooming simple and comfortable.
Is Poochi Groomi suitable for all pets?
Yes. It can be used on both dogs and cats and works well on short, medium, and long coats.
Will my pet enjoy using Poochi Groomi?
Most pets enjoy it because the bristles feel like a soothing massage rather than traditional brushing.
How do I clean the grooming tool?
After use, peel off the collected fur and rinse the tool under warm water. Let it air dry before the next use.
Ordering and Shipping
How do I place an order?
Select the product, add it to your cart, and follow the checkout process on the website.
What payment methods are accepted?
Major credit and debit cards, PayPal, and other secure payment options shown at checkout are accepted.
How long does shipping take?
Shipping times and costs are displayed at checkout and depend on your location.
Returns and Support
What is your return policy?
If you are not satisfied with your purchase, please contact customer support to review return eligibility and instructions.
How can I contact customer support?
You can reach us through the Contact page on the website, and our team will be happy to assist you.
Grooming Tips
How often should I groom my pet?
Most pets benefit from grooming once or twice a week, depending on their coat type and shedding level.
Can I use Poochi Groomi during heavy shedding seasons?
Yes. It is especially effective during shedding seasons to help remove loose fur and reduce mess around your home.